Community Manager
A leading educational services provider based in central London is looking for a Community Manager. This is a great opportunity to manage the company’s relationship with higher educational establishments.
Key duties:
- Manage the relationship with educational establishments, promoting use and engagement
- Contribute to platform development ensuring high quality consistent service to users
- Manage support side aspect of site, creating FAQs and engaging support content
- Act as first point of contact for establishments, coordinating and running demonstrations and support sessions
- Draft, schedule and manage communications
- Monitor, analyse and respond to feedback and statistics
- Implement brand and develop content strategies
- Engage and develop online community
Experience / skills required:
- Experience of managing online communities, and/or social media accounts within publishing/education industry
- Proven digital experience in a customer facing or digital marketing role
- Able to create and manage customer communication processes, including content, structure and frequency
- Excellent communication and organisation skills, with a keen eye for detail and the ability to multi-task
- Knowledge of Drupal and/or HTML or other CMS experience is desirable
- An independent and results-driven attitude, with the ability to work well under minimum supervision
- Educated to degree level or equivalent, ideally within a communications or digital discipline
Applications ASAP, please
For further information, please apply online or email a CV and salary expectations to karinenicpon@atwoodtate.co.uk
Contact: Karine Nicpon
Tel: 020 7487 8274
Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief. We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.