Graduate Online Business/ Customer Support Executive

This is an exciting vacancy working for this international publishing house in an online business support role to provide support to customers via Online Platforms.

In addition this person is required to ensure online access is provided using specialised systems for customers. Understanding service needs of both internal and external customers.

• Customer Services experience essential
• Experience of online access systems advantageous
• Excellent communication skills
• CRM & SAP advantageous not essential - full training will be provided