Customer and Sales Team Assistant

A leading scientific publisher based in central London is looking for customer support assistant to manage a busy enquiry inbox and provide sales and administrative support to the commercial sales team. This is a temp role to start immediately for 3 months with extensions possible.

Key duties:

• Managing a busy enquiry inbox, directing to the relevant person or helping answer

• Answer enquiries from customers and sending information to customers

• Maintain update and amend information on the company’s in house CRM system

• Responsible for the accurate transfer of sales data leading to the creation and distribution of invoices

• Primary point of contact for Finance queries in relation to generated invoices

• Manage data quality that is being produced by Sales Team

• Assisting the operations of the sales cycle, potentially including drawing up quotes, downloading systems statistics, updating relevant sales documents and systems.

• Daily support of Sales teams in administrative issues

• Using the available systems and liaising with sales team to provide analysis for management and finance

   

Experience / skills required:

• Experience supporting management and sales teams or general office support

• Ability to prioritises is essential

• Meticulous organisational and administrative skills

• Attention to detail

• Strong IT skills and knowledge of CRM/Booking systems

• The understanding of data quality and adherence to minimum data sets

For further information, please apply online or email a CV and salary expectations ASAP to alisonredfearn@atwoodtate.co.uk

Contact:             Alison Redfearn

Tel:                    020 7034 7922

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.

Atwood Tate acts as an Employment Agency in relation to permanent and contract vacancies and an Employment Business for interim and temporary recruitment.