Product Assistant, Bloomsbury Digital Resources 

Purpose: Bloomsbury Digital Resources is looking for an enthusiastic digital product assistant to join the growing Product Management team. The successful candidate will be involved in both the development of new products and the maintenance of live web products from Bloomsbury’s award-winning Academic digital portfolio. There will be a particular focus on the Bloomsbury Fashion Central platform, but duties may range across the entire product stream, which encompasses Visual Arts, Performing Arts, Humanities and Social Science subjects. The Product Assistant will help to ensure that the range of products continues to meet market needs by delivering timely product launches, content updates, and functional enhancements. The role will be based in Bloomsbury’s central London office. Responsibilities will include: 

Product Management

• Support the Product Management team in ensuring that content updates and enhancements for digital products are performed to an agreed schedule
• Aid with site management by reporting bugs and issues to external software developers
• Use Bloomsbury’s platform admin interfaces to create and edit site pages and load content
• Liaise with sales, marketing and customer services to communicate addition of new content and product enhancements  
• Develop expertise on specific products, becoming the “product champion” who would respond to queries from sales, marketing and customers, troubleshooting and escalating issues as required, and contributing to strategic development of those products
• Provide regular website usage reports using Google Analytics and other tools, and help identify opportunities for improving site content and features 
• Assist with regular product meetings

Content Management

• Assist the Product Management team with content updates: monitoring the schedule, overseeing content conversion, and helping with content loading
• Assist with subject indexing of content and maintenance of taxonomies 
• Liaise with partner organisations over content supply, checking that data meets Bloomsbury’s requirements
• Manage the supply of product metadata to third parties such as MARC record suppliers and discovery services

Product Development 

• Assist the Product Management team in market research with end users
• Assist with identifying issues and bugs for new products, and User Acceptance Testing after launch

Key Skills and Experience:

• 1-2 years’ experience in publishing, web editing or digital product development
• Excellent implementation and time-management skills
• A keen eye for detail and a logical, problem-solving approach 
• Experience in working with XML and/or with Content Management Systems an advantage
• A proactive, “can-do” attitude and enthusiastic team player
• Curiosity and willingness to learn
• Passion and interest in developing a career in digital product management
• Excellent communication and interpersonal skills (written and verbal)

We are looking fill up permanent contract role with someone matching the above skills profile. The role will be based at Bloomsbury’s London office in Bedford Square. 

To apply, please email your CV, a covering letter outlining how you meet the requirements outlined in the ‘skills, knowledge and experience’ above, your salary expectations and notice period to workwithus@bloomsbury.com

Bloomsbury Publishing, 50 Bedford Square, London WC1B 3DP. 

Closing Date: 22nd July 2019.