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Receptionist, BLOOMSBURY

The opportunity

Bloomsbury Publishing Plc is a leading international publisher with strengths in trade, children’s, professional and academic publishing. Our head office is housed in a beautiful Georgian Square and we are looking for someone to join our facilities team, as Front of House reception for guests and switchboard. This role will cover reception from 9.30am to 6.00pm (with an hour unpaid for lunch).

The role

  • Greet and welcome staff and visitors and inform the relevant member of staff of their visitor’s arrival.
  • Operate the switchboard, receiving and transferring telephone calls, announcing callers, taking brief messages and passing these on via email or connecting callers to voicemail.
  • Ensure that the reception area is kept tidy.
  • Maintain and advise availability for communal facilities including meeting rooms.
  • Maintain and monitor Security/Access passes.
  • Day-to-day management of email correspondence to ‘Customer Services’ received via Zendesk platform.

Skills, knowledge and experience

  • Good interpersonal skills and warm personality
  • Courteous and professional manner
  • Excellent communications skills with a good telephone manner
  • Ability to stay calm under pressure
  • Discreet and tactful
  • Efficient and well organised
  • Reliable
  • Previous experience of working within an office environment and front of house
  • Previous experience of switchboard operation and office equipment i.e. fax, photocopiers etc.

This role is a full-time permanent position based at Bloomsbury Publishing Plc, 50 Bedford Square, London W1B 3DP.

To apply, please email your CV and covering letter to workwithus@bloomsbury.com. The covering letter should include evidence of how you meet the requirements outlined in the ‘skills, knowledge and experience’ above and your salary expectations.

Please note in the subject line of your email: Receptionist BS1609

The closing date for this role is Sunday 16th September 2018.

Receptionist, BLOOMSBURY

Full-time, Permanent
Professional, Publisher
Administration, Admin & PA

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