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Store Manager

Books On The Hill is a new independent bookshop based in St Albans, Hertfordshire. 

We will be selling a combination of antiquarian, children’s, new, rare, special, and first edition books. 

We are looking for an experienced Store Manager on a full-time basis.  We are offering a very competitive salary, and career prospects to the right candidate.

The role

  • Working alongside the owner to grow and develop a new bookstore.
  • Accountable for the daily management of the bookshop.
  • Working directly with customers and with the owner to grow sales and achieve targets.
  • Ensuring all cash handling and monetary transactions are accurately recorded, banked and secured.
  • Generating monthly reports based on sales, bestseller lists, seasonal planning reports, generating subject stocklists lists.
  • Creating orders for antiquarian and new lead titles, keeping a full and relevant stock.
  • Working directly with distributors, publishers and authors to process orders.
  • Monitoring and managing the store website.
  • Overseeing the process of distribution and the customer services side of our website orders.
  • Maintaining and consistently improving product knowledge.
  • Responsible for ensuring staff are able to offer excellent advice to customers on book selection and are keeping up to date with the book market and industry.
  • Dealing with queries and issues from staff and customers.
  • Managing staff, team rotas and training.
  • Set up regular book clubs; fiction and non-fiction.
  • Assisting the owner with book promotions and events as and when required.
  • Preform stocktakes and audits when required.
  • Keep up to date with reading and changes in the book industry through all forms of media.
  • Developing the stores presence within the community.
  • Ensuring customers have all the information to meet their sales goals.
  • Managing and growing sales of stationary, accessories and art.
  • Developing relationships with other businesses within St Albans.
  • Responsible for ensuring the shop is cleaned, secured and complies with Health & Safety legislation.

Skills, knowledge and experience

  • Experience of working in a bookshop or within the publishing industry.
  • Excellent knowledge of literature with a natural passion and enjoyment for reading.
  • Excellent all round communication skills.
  • Able to act proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to the owner.
  • The interpersonal skills necessary to develop and sustain effective relationships internally, and on behalf of the store with external bodies and with its customers.
  • Able to work accurately with detailed information.
  • Ability to grasp new systems.
  • Experience of managing people.
  • Excellent numerical skills.
  • Accuracy and ability in detailed handling of paperwork and accounting.
  • Able to identify and highlight potential obstacles in achieving objectives and propose solutions where appropriate.
  • A high level of organizational skills.
  • Look at developing our interaction and relationship with the local community, including schools.

The role is a full-time position based in St Albans, salary to be discussed. To apply, please email your CV and a covering letter detailing how you meet the requirements outlined above for this role to

Please note in the subject line: Store Manager

The closing date for applications is Tuesday 14th October 2019.

Store Manager

Books on the Hill, St Albans | Hertfordshire
Full-time, Permanent
Book Services, Management, Book Buying & Selling, Customer services, Admin & PA