Digital Publishing Account Manager (12 month FTC)

ROLE TITLE                    Account Manager (12-month fixed term contract)

LOCATION                     London

REPORTING TO             Senior Account Manager

REPORTS                       n/a

WHO WE ARE

Pottermore Publishing is the global digital audiobook and eBook publisher of J.K. Rowling’s multi-million bestselling Harry Potter series and associated titles from the Wizarding World. Working with a global network of retail and library partners, we prioritise accessibility, creativity, and innovation as we bring these beloved stories to life for each generation of readers and listeners to discover.

We work closely with our colleagues at The Blair Partnership in a shared workspace and culture. Together, we’re focused on making things happen which deliver real-world, creative and commercial impact. We achieve this by believing and staying true to our joint values: Expertise, Partnership, Integrity, Creativity.

Pottermore Publishing is proud to be an equal opportunity workplace where all talent and potential is valued. We welcome people of different backgrounds, experiences, abilities and perspectives, and recognise how this adds to our business.

WHAT OUR TEAM DOES

The Account Management Team is responsible for managing the relationships with digital retail and library partners. Our main aim is to drive sales revenue using a variety of commercial strategies, based on regular analysis of sales results, and observing seasonal and new release trends across the globe. We work closely with different teams across the business, to ensure these external partnerships are as high-functioning and collaborative as possible. 

WHAT YOU’LL BE DOING

The job is focused on managing our established relationships with global and international retail partners, primarily based in the Nordics, acting as a central source of communication across the business and out to key points of contact on the account side.  Day-to-day responsibility will be focused on proactively driving the commercial and marketing strategy for these accounts. The ideal candidate should enjoy the challenge of growing accounts and be prepared to regularly deliver account and market-based analysis into the business.

Account Management Duties

• Reporting to the Senior Account Manager, you will be the central point of contact for information on our content through your account base.
• Developing and executing commercial, merchandising and campaign strategies with partners, to maximise sales opportunities.
• Regularly communicating with partners about our titles, campaigns, marketing assets, and other activity happening across the Wizarding World franchise.
• Developing a detailed knowledge of the company’s products and pricing, and ensuring they’re optimised for global markets and easily discoverable.
• Obtaining, sharing and using customer insights to inform ideas and decisions around future commercial initiatives and marketing campaigns.
• Collaborating with the Marketing Team to develop and implement high impact and commercially creative campaigns around franchise events and Wizarding World tentpole moments, as well as retailer-specific initiatives.
• Working with the Finance Team to produce regular reports and analysis on sales results, promotional outcomes, and sales trends, as well as ensuring timely reporting and payments.
• Developing an in-depth understanding of the business’ commercial arrangements with partners and liaising with the Legal Team on contractual requirements and commitments.

WHAT WE’RE LOOKING FOR

• At least 4+ years sales and account management experience in publishing, digital retail media, technology, or entertainment sectors with an ability to deal with complex sales environments and challenges.
• An ability to deal with complex sales environments and challenges, prioritizing work effectively within the scope of business needs.
• Strong interpersonal skills - a collaborative team player able to build and maintain relationships internally and externally.
• Creative, driven and ambitious approach to building accounts.
• Excellent numerical and analytical skills (intermediate to advanced Excel skills).
• Sound understanding of key industry trends on a global basis and how these could impact on partner activity on a global basis.
• Effective communication and presentation skills.
• A flexible and proactive attitude approaching projects sensitively and creatively.
• Organised and pays attention to detail.
• Able to prioritize work effectively within the scope of the business needs – working in a fast-paced environment.

WHAT YOU CAN EXPECT FROM US

• Competitive Salary
• Company Bonus Scheme
• Hybrid working policy (2 days/week working from home)
• 25 days holiday (plus 8 bank holidays) – with an additional day awarded every year after your 2-year anniversary with us, up to a cap of 30 days.
• Progressive and inclusive policies around Carers, IVF, Menopause, Pregnancy Loss, etc.
• Enhanced maternity leave (18 weeks at full pay) and paternity leave (2 weeks immediately after birth, and 10 additional days over the following 12 months, at full pay)
• Group Pension Plan where we contribute 5% and annual pensions workshops
• Life Assurance of 4 times salary
• Health Insurance (currently with Vitality)
• Health Shield Cashback Plan – dental, optical, physio and wellbeing benefits and much more.
• Annual Creative Bursary to spend on the creative activity of your choice.
• 2 paid days off per year to spend volunteering and giving back to your favourite cause or community project.
• Monthly Lunch & Learn events – hearing great stories from colleagues, clients and external speakers
• Regular fundraising events to raise money for our charity of the year. 2023’s charity is Alzheimer’s Society.
• Seasonal company parties and team lunches
• Subsidised on-site massages
• Learning and Development opportunities, including an in-house Mentoring Programme