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Applications and Interfaces Support, Business Systems

An exciting opportunity has become available to become part of Bloomsbury’s IT Business Systems team and gain first-hand exposure to a broad range of activities across our publishing business.

You will gain insights into the day-to-day operations of the technical side of the business and experience with industry-standard software in the course of providing essential support to Bloomsbury staff across all publishing areas. You will also have the opportunity to work with the ONIX for Books bibliographic standard in a hands-on way, as you provide direct support for the company’s data customers, including Amazon.

The role

  • Providing excellent first-line systems support, as part of a friendly team based in our central London or Oxford offices
  • Producing reports on data quality and open issues
  • Handling title data on third-party title databases (e.g. Amazon Vendor Central)
  • Assisting with systems testing and configuration
  • Monitoring operations, such as scheduled data interfaces
  • Fielding and investigating issues with data feeds to 3rd parties
  • Supporting data quality initiatives

Knowledge, skills, and experience 

  • Customer-focused; with a professional, patient, and friendly manner
  • Conversant with basic IT concepts
  • Strong systems aptitude
  • Used to juggling a variety of tasks
  • Excellent organisational skills and attention to detail
  • Good MS Office skills, especially Excel
  • Biblio3 software + ONIX for Books knowledge a plus

Additional information

The role is a full-time permanent position

Salary Pay Range: Annual Salary £28,000 - £33,000

The role is based at Bloomsbury’s main office 50 Bedford Square, London, WC1B 3DP on a hybrid-working pattern of 2 days office-based / 3 days home-based (or fully office-based if preferred). Allocated office days for this role are: Wednesday and Thursday.

As an Assistant role, this position is eligible for Bloomsbury’s Rental Deposit Loan Scheme. To assist candidates who want to start and to establish a career in publishing, Bloomsbury offers an interest-free rental deposit to support securing somewhere to live. The rental deposit loan can be up to £3,000 and will be paid back over 2 years.

Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the ‘APPLY NOW’ button detailing how you meet the requirements outlined above for this role by 10th June 2024.

For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal.

Bloomsbury reserve the right to close the role early if we exceed the required number of applications

Bloomsbury Benefits

As well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package:

Working Pattern

  • hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred)

Holidays

  • 25 days holiday
  • 3.5 days Christmas company holiday

Other Benefits

  • Two paid Personal Wellness Days
  • Flexible Fridays – take Friday afternoon off by working an additional 3 hours and 30 minutes earlier in the week
  • Season Ticket Loan
  • Share Save Scheme
  • AXA Healthcare Plan (Private Medical Insurance)
  • In-house Doctor
  • Eye Care Voucher Scheme

Company culture – Employee Voice Meetings, Staff Networks (Bloom (BAME), Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi-Faith) and 21 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources

For additional benefits see below

Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community.

We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required

Applicants must have the legal right to work in the UK – Bloomsbury Publishing do not sponsor visa applications

The Book Trade Charity provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here: http://booktradeentrysupport.org

The Company

Bloomsbury Publishing Plc.

Bloomsbury Publishing is a leading independent publishing house, established in 1986, with authors who have won the Nobel, Pulitzer and Booker Prizes, and is the originating publisher and custodian of the Harry Potter series. Bloomsbury has offices in London, New York, New Delhi, Oxford and Sydney. Within Bloomsbury’s Academic division, it publishes under Bloomsbury, as well as under a number of prestigious and historic imprint names. Read Our Story for how it all began. 

 Bloomsbury is committed to creating a working environment that stimulates creativity and collaboration, is respectful of difference, is inclusive and ethical in its practice, and promotes well-being. We are determined to nurture and develop our employees to reach their highest potential, and we know that our success is down to the passion, commitment and hard work of our talented people. We recognise the urgent need to attract and support applicants from all backgrounds and identities to become part of the global publishing industry, allowing diverse voices to reflect and shape our culture and society.

Please read more on our Missions and Values here.

Please read our environmental policy here.

Applications and Interfaces Support, Business Systems

Full-time, Permanent
Publisher
Administration, Publishing, Communications, Data, Customer services, IT
Reference: 
Applications and Interfaces Support, Business Systems
Salary description: 
£28,000 - £33,000

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Customer-focused, with a professional, patient, and friendly manner Conversant with basic IT concepts Strong systems aptitude