Sales Assistant, UK Sales

We are looking for an enthusiastic, well organised and confident communicator with excellent time-management skills and attention to detail to work within our fast-moving UK Sales department.

Sales Assistants perform a key support role within the wider UK Sales team working across all Bloomsbury Consumer, Head of Zeus and Children and Special Interest titles. The role will include assisting on the day-to-day administration and operations of the team and our customers. This particular appointment will support one specific area of publishing in the main i.e. the Sales team in Ireland, London and the South East of England.

This is a superb opportunity to join a high performing UK Sales team of an award winning top 5 UK publisher. Based in our Bedford Square office this will be a hybrid-working position and will report to a UK Head of Sales.

The role

Key responsibilities include:

• General support for the UK Head of Independent Bookshops who sells into London and South East of England, the Head of Sales Ireland and Key Account Manager Ireland.
• Processing customer, author and event orders and liaising with distributor and other suppliers to ensure customer satisfaction, following up on delayed deliveries, shortages or other customer queries.
• Arranging invoicing, direct deliveries and ensuring deliveries meet customers’ expectations.
• Ordering and managing the distribution of book and game samples, proofs, spinners, display racks, catalogues and other promotional material.
• Ordering and managing of stock for office use, conferences, fairs, or other events.
• Utilising internal and external systems to generate sales reports, including setting up and circulating daily, weekly and monthly sales trackers as well as ad hoc sales figures requests.
• Updating internal customer contact lists, systems, including Biblio, Sales Force and Adestra to ensure information is correct, up to date and compliant with GDPR regulations.
• Creating and circulating order forms, promotional sales sheets, monthly newsletters and updating mailing lists.
• Compiling both print and electronic versions of the AI packs, ESKs, preparing presentations for customer meetings and conferences and any other sales material required by the Heads of Independents Sales and the team in Ireland.
• Monitoring events schedule set up by publicity and placing stock orders, as well as following up to ensure stock is received on time.
• Absence cover for colleagues as required e.g. holidays/Flexi Fridays.
• Looking after a selected number of London and South East of England customers.
• General ad hoc admin and wider UK sales Tasks.
• Arranging accommodation and travel for the Head of Independents and the Irish team.
• Flexibility of hours might be needed for occasional out of hours work when travel and attendance of events such as fairs is needed.

Knowledge, skills and experience 

• Excellent communicator who is confident with dealing with people at all levels, particularly on the phone and over email/video
• Excellent attention to detail and focused on efficiency at all times
• Excellent time-management, prioritisation and organisational skills, with a close eye for detail and keen awareness of deadlines
• Experience of multi-tasking and prioritising a busy work-load with competing demands on your time
• Ability to adapt to changing daily tasks
• Strong numerical skills, excellent written and verbal communication skills
• Strong IT skills, particularly Microsoft Excel, PowerPoint, Word and Teams
• Proficient with systems such as Biblio, Nielsen, Cognos and Vista would be helpful
• Experience in publishing or book trade environment helpful

Additional information

The role is a full-time permanent position

Salary Pay Point: £27,000

The role is based at our London office 50 Bedford Square, London, WC1B 3DP on a hybrid-working pattern of 2 days office based / 3 days home based (or fully office based if preferred) with occasional visits to the Oxford office depending on schedule.  Allocated office days for this role are: Monday & Tuesday

As an Assistant role, this position is eligible for Bloomsbury’s Rental Deposit Loan Scheme. To assist candidates who want to start and to establish a career in publishing, Bloomsbury offers an interest-free rental deposit to support securing somewhere to live. The rental deposit loan can be up to £3,000 and will be paid back over 2 years.

Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the ‘APPLY NOW’ button detailing how you meet the requirements outlined above for this role by 2nd October 2024.

For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal.

Bloomsbury reserve the right to close the role early if we exceed the required number of applications

Bloomsbury Benefits

As well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package:

Working Pattern

• hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred)

Holidays

• 25 days holiday
• 3.5 days Christmas company holiday

Other Benefits

• Two paid Personal Wellness Days
• Flexible Fridays – take Friday afternoon off by working an additional 3 hours and 30 minutes earlier in the week
• Work Anywhere Fortnight - For two weeks of any calendar year. The minimum period for Working Anywhere is one week, the maximum period is two weeks.
• Season Ticket Loan
• Share Save Scheme
• AXA Healthcare Plan (Private Medical Insurance)
• Peppy Health App
• In-house Doctor
• Eye Care Voucher Scheme

Company culture – Employee Voice Meetings, Staff Networks (Bloom, Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi-Faith) and 21 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources

For additional benefits see below

Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community.

We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required

Applicants must have the legal right to work in the UK – Bloomsbury Publishing do not sponsor visa applications

The Book Trade Charity provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here: http://booktradeentrysupport.org

The Company

Bloomsbury Publishing Plc.

Bloomsbury Publishing is a leading independent publishing house, established in 1986, with authors who have won the Nobel, Pulitzer and Booker Prizes, and is the originating publisher and custodian of the Harry Potter series. Bloomsbury has offices in London, New York, New Delhi, Oxford and Sydney. Within Bloomsbury’s Academic division, it publishes under Bloomsbury, as well as under a number of prestigious and historic imprint names. Read Our Story for how it all began. 

 Bloomsbury is committed to creating a working environment that stimulates creativity and collaboration, is respectful of difference, is inclusive and ethical in its practice, and promotes well-being. We are determined to nurture and develop our employees to reach their highest potential, and we know that our success is down to the passion, commitment and hard work of our talented people. We recognise the urgent need to attract and support applicants from all backgrounds and identities to become part of the global publishing industry, allowing diverse voices to reflect and shape our culture and society.

Please read more on our Missions and Values here.

Please read our environmental policy here.