Sales and Customer Services Administrator

The role

Bristol University Press (BUP), along with its award-winning imprint Policy Press (PP), is a leading international publisher of social science books and journals. We are looking for an enthusiastic, confident Sales and Customer Services Administrator to provide sales and customer administrative support to the Books and Journals Division. This role reports directly into the Institutional Key Account Manager.

What will you be doing?

Bristol University Press is launching a new eBook and Journal platform in January 2022.

Prior to launch, you will be busy supporting the team with ongoing eBook and Journals administrative queries and get involved in all the preparation for the launch of the platform by developing sales, customer and marketing collateral, such as FAQs documentation and user guides.

Then you will be the first point of contact for sales and customer queries  and you will have responsibility for handling day-to-day sales-related enquires from institutions, libraries, sales representatives, agents and authors.

You should apply if

You have strong organisational skills and the ability to juggle competing priorities. Independence and initiative will be required to meet tight deadlines and accuracy and attention to detail are crucial. Experience of working in a customer service administrative role in a busy office environment is essential and ideally you will have some knowledge of publishing processes for books or journals.

Additional information

• For informal queries please contact Simon Bell (simon.bell@bristol.ac.uk)
• Interview anticipated date:  week commencing 14/06/2021
• This advert will close at 23:59 GMT on 07/06/2021

We welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the LGBT+ and BAME communities, to join us.