Business Process Manager - Maternity Cover

We have an interesting opportunity to work for a leading, global trade publisher as a Business Process Project Manager, to cover maternity for a period of 9-12 months.

This is an extremely interesting role within the organisation and will oversee a number of key projects from around the business in order to streamline their internal process.

Key responsibilities will include:

• Clear communication of KPI’s relating to Critical Path performance around the business
• Identifying smaller projects related to driving improvements against individual measures on the Critical Path
• Project manage the development of a three-stage Biblio/Vista interface which will allow internal teams to manage the customer account information across the business
• Work with the Publishing Director to streamline the print control meeting to ensure internal stakeholders are equipped  with relevant information, ensuring effective print decisions
• Oversee the company-wide Biblio induction training programme for new starters and an ongoing training programme based on gaps in capability and adoption
• Host quarterly  Biblio key user group meeting to discuss new releases in Biblio
• Track and provide clear accounting for Biblio development expenditure
• Line manage the Business Analyst

This is a pivotal role within the team and the successful person will have demonstrable experience of working on a number of core publishing projects, and strong knowledge of how books are published, a deep knowledge of processes and fantastic communication skills.

The successful person will have:

• Experience of running and improving a core business process
• Experience of setting KPIs and tracking performance
• Experience of solving business problems by using existing processes or implementing improved processes
• Strong awareness of the relationship between process and commercial reality
• Strong knowledge of the publishing process and industry

This role may also suit someone who has a background in production processes, or an editorial services background with strong project management experience, looking for a role which is going to provide a different experience and where you can develop a new set of skills.

For further information, please forward your CV and a short cover letter outlining your salary expectations.