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Customer Marketing Executive

Our client is URGENTLY looking to hire a Marketing Executive. They will hire before Christmas, so if you have marketing and CRM experience in STM or Academic Journals, we would love to hear from you!

This role will report into the Head of Sales & Marketing. Your main focus will be on keeping the customer database up to date. You will become primary owner of the customer database, enabling more effective customer services and improved satisfaction scores.

The focus of the marketing executive is to ensure that customers are engaged with which will have an impact on increased subscription renewals and new subscribers.

The successful candidate will come with the following experience:

  • Strong customer service and customer centric approach to marketing
  • Experience managing a CRM/ Customer Database
  • Extremely organised
  • High attention to detail
  • Able to manage campaigns
  • Analytical and excel to monitor the effectiveness of campaigns during and after
  • Able to articulate the effectiveness of campaigns through updates and reports
  • Email marketing - ideally mailchimp
  • Proactive and creative - the ability to adjust campaigns
  • Experience of updating web content using a CMS
  • Experience in STM or Academic book or journals publishing

This role will interview this week so please apply immediately if you are interested!

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

** Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

In May 2019, Inspired Search & Selection pledged to promote The Book Trade Charity. As a charity, BTBS offer financial help to people (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, to help support paid internships and work experience and for other opportunities for development. Please follow this link to check eligibility and further support.

Customer Marketing Executive

Full-time, Permanent
STM
Operations, Marketing, Executive

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