Skip to main content

Customer Service Representative

Calling all Customer Service experts! Who are available immediately.

Our client, based in London, develops high quality international financial reporting standards. They are looking for a Customer Services Representative to join their customer services team to ensure the best service for their global customers and members, to assist them in purchasing products. This role reports into the Customer Services Manager and is an important role within the company as you will directly contribute to the annual revenue.

In this role you will:

* Deal with customer enquiries, mostly via e-mail

* Process all orders and payments for their products

* Assist with marketing and customer reporting

This is a great opportunity to develop your customer service skills as well as learn about reporting on sales, developing excel skills. The team is very friendly and hard working so we're definitely looking for someone who has a "can do attitude" and be able to demonstrate that you are a real team player!

We are looking for previous customer service experience, basic Excel skills and excellent e-mail writing skills, as most of the queries and enquiries will be solved and answered via email. You do not need to have worked in finance, but if you have worked in an e commerce or on line environment that would be great.

If you are passionate about delivering great customer service and interested in working for a professional services business and you are available immediately then please don't hesitate to get in touch!

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

** Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

In May 2019, Inspired Search & Selection pledged to promote The Book Trade Charity. As a charity, BTBS offer financial help to people (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, to help support paid internships and work experience and for other opportunities for development. Please follow this link to check eligibility and further support.

Customer Service Representative

Full-time, Permanent
Academic, Educational, Library, Professional, STM, Trade
Administration, Sales, Helpdesk

Share this job now