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Customer Services Representative

Our client, based in central London, develops high quality and globally accepted international financial reporting standards. They are looking for a Customer Services Representative to ensure the best service for their global customers and to assist them in purchasing products. This role reports into the Customer Services Manager and is an important role within the company as you will directly contribute to the annual revenue.

In this role you will:
* Deal with customer enquiries, mostly via e-mail
* Process all orders and payments
* Assist with end of the month reporting
* Assist with marketing and customer reporting

This is a great opportunity to gain experience and transferable skills within the publishing industry. You will need previous customer service experience, proficiency in Excel and excellent e-mail writing skills.

If you are passionate about delivering great customer service and interested in working for a fantastic global professional services business, then please don't hesitate to get in touch!

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

**Inspired Selection operates an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

In May 2019, Inspired Search & Selection pledged to promote The Book Trade Charity. As a charity, BTBS offer financial help to people (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, to help support paid internships and work experience and for other opportunities for development. Please follow this link (http://www.btbs.org/) to check eligibility and further support.

Customer Services Representative

Full-time, Permanent
Professional
Administration, Customer services, Sales, Publishing, Publishing Support, Support, Operations, Admin & PA