We have a fantastic role for a Customer Service Representative on a 12 month FTC for immediate start with our client, based in the City of London. Our client develops and publishes international standards globally and this role will join their customer services team to ensure the best service for their global customers and members, and to assist them in purchasing products. This role reports into the Customer Services Manager and is an important role within the company as you will directly contribute to the annual revenue.
In this role you will:
* Deal with customer enquiries, mostly via e-mail so you must have excellent writing and communication skills
* Process all orders and payments for their products
* Assist with marketing and customer reporting
This is a great opportunity to develop your customer service skills as well as learn about reporting on sales, developing excel skills. The team is very friendly and hard working so we're definitely looking for someone who has a "can do attitude" and be able to demonstrate that you are a real team player!
We are looking for previous customer service experience, basic Excel skills and excellent e-mail writing skills, as most of the queries and enquiries will be solved and answered via email. You do not need to have worked in finance, but if you have worked in an e commerce or on line environment that would be great.
If you are passionate about delivering great customer service and interested in working for a professional services business and you are available immediately then please don't hesitate to get in touch!
The role will be hybrid based working 2 days in the office and 3 from home.
Inspired Search and Selection is acting as an Employment Business in relation to this vacancy.