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Digital Product Trainer - Remote Working

We have a fantastic new role in, working for one of the leading educational publishing organizations in the UK. The Digital Product Trainer will be responsible for driving the usage of one of the company’s flagship learning electronic products, through implementation support and product training, both onsite and remotely across the UK and Ireland for customers and staff. This role can be based anywhere in the UK, and will work on a remote basis, but will need to be able to travel throughout the territory.

Key responsibilities of this role will include but are not limited to:

  • Working closely with customers to implement the products, making the content visible and accessible
  • Creating and executing a training strategy for UK and Ireland customers and staff across all electronic product lines
  • Plan and attend customer training sessions both onsite and remotely
  • Provide post-sales support for sales staff and customers through product training sessions
  • Create training material and keep it up to date
  • Represent the product at key industry events such as conferences, exhibitions and trade shows
  • Evaluate, interpret and act (where required) on monthly usage data

This role comes with generous benefits that include a car allowance and bonus and further company benefits.

We are looking for an ambitious individual with proven experience of digital training, ideally within the information, IT/tech, or publishing industry. You will be based in the UK and have an up to date understanding of technologies used within libraries and a customer-focused approach. Experience of online information resources and the capacity to absorb product information is essential, as is the ability to communicate with all levels of personnel.

If you would like to be part of a fast-moving and forward-thinking organization and enjoy product training, please get in touch. For further information send your CV and salary expectations.

 

Digital Product Trainer - Remote Working

Redwood, United Kingdom
Full-time, Home Working, Permanent
Academic, Educational, Professional, STM
Training, Product Management, Digital
Reference: 
DPT060622
Salary description: 
Attractive salary plus bonus and great company benefits

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