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International Sales Assistant - Global Export

We are looking for an enthusiastic book lover with a passion for sales and customer care who would relish the opportunity to be part of DK, the world’s leading illustrated non-fiction Publisher.

Our DK International department is a fun, friendly and diverse bunch responsible for selling rights and export for our beautiful books across the world. 

We are seeking a confident and eager Sales Assistant with proven communication skills, to provide administrative support to the Export team who are dedicated, ambitious and ready to take things to the next level. This is a superb opportunity to join our team of six and to work in a vibrant and fast-paced export sales environment.

Responsible for a range of activities, your typical duties will include (but not be limited to):

  • general support for the Global Export Team 
  • providing excellent customer service to our key customers
  • helping the team with processing and tracking export orders
  • creating sales material, newsletter and bespoke lists for customers
  • sending out sample copies, materials and title information to our wide range of clients
  • running sales reports
  • liaising with internal stakeholders (from our Sales Operations team to Finance and Marketing)
  • organising and attending customer meetings, and potentially attending key international book fairs!
  • replying to ad hoc queries and resolving issues

We are looking for someone who enjoys interacting with customers and can work both individually and as part of a team. Juggling a workload where no two days are the same, it is essential you possess exceptional organisational & time management skills, be a problem solver and have a keen eye for detail. Communicating with internal and external stakeholders, it is essential that you are comfortable talking to people at all levels.  Working in a sales environment, you’ll be using your numerical and IT skills a lot, particularly Excel and Google Slides.

If you’re the kind of person who can pick up new systems quickly, think on your feet and work to deadlines whilst maintaining a positive, can-do approach, this could be just the job for you.

Whilst not essential, it would be great if you spoke a second language and any previous knowledge of other publishing systems would be an advantage.

The role is based in our London office at Embassy Gardens, currently working 2 days in the office, although we will be moving to Vauxhall Bridge Road in August. Some international travel for business may also be required.  

Please apply with your CV and a cover letter detailing why you are suitable for this position.

Closing date for applications:  Thursday, 29th February (early applications may be prioritised)

Salary: circa. £27,500 per annum dependent on how your skills and experience align to the role, plus bonus and benefits. 

We have a range of benefits to reflect our commitment to our people, some of which are:

  • 25 days paid holiday entitlement in year one, plus bank holidays
  • Generous pension scheme
  • Volunteering policy and charity matching
  • Employee assistance programme
  • 60% discount on company books
  • Cycle to work scheme and discounted gym membership
  • Flex fridays (1pm Finish*)
  • Shopping discounts 
  • Up to 30 days remote working from abroad
  • And we plant a tree for every new employee to our business

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org

*Subject to certain criteria being met. 

About our Company: 

We believe in the power of discovery. That's why we create books for everyone that explore ideas and nurture curiosity about the world we live in. From first words to the Big Bang, from the wonders of nature to city adventures, you will find expert knowledge, hours of fun and endless inspiration in the pages of our books. 

We are the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family. We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge. With a global book loving community of over 800 colleagues in the UK, US, Germany, India, China, Spain and Australia, we produce books in over 100 countries and over 60 languages. Find out more on dk.com.

International Sales Assistant - Global Export

DK, London
Full-time, Permanent
Publisher
Administration, Assistant, Publishing, Communications, Sales
Reference: 
International Sales Assistant - Global Export
Salary description: 
circa. £27,500 per annum dependent on how your skills and experience align to the role, plus bonus and benefits

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We are looking for someone who enjoys interacting with customers and can work both individually and as part of a team.