We are looking for a motivated and experienced Editorial & Communications Coordinator to work for a professional membership organisation based in central London. Working within the learning solutions team, this role will focus on online training courses and will manage the output of authors and subject matter experts to deliver material, meeting industry requirements. The role will involve editing, designing and restructuring material which will be in text format, to produce easy to read interactive online learning.
The role of Editorial and Communications Coordinator will also involve creating regular customer communications and the development of customer content as required.
Key responsibilities of this role will include:
- Working with authors and suppliers to deliver a high quality product, including creating briefs for authors an subject matter experts
- Editing content to ensure it is suitable for the online platform and end user, by editing and designing learning content to align to house style
- Customer service and relations, including dealing with customer queries
- Supporting the Product team with customer communications
- Project Management; scoping and managing both product and customer related projects as required
This is an interesting and varied role for a candidate with relevant online editorial skills and the successful person will have:
- A good understanding of e-learning design
- Demonstrable online editorial skills
- An understanding/experience of Learning Management systems
- An understanding of the project management life cycle
- Ability to manage stakeholders and suppliers
- High attention to detail
For further details of this role, please send your CV and a short covering letter, including your salary expectations.