Head of Recruitment Services – Higher Education

One of the world’s largest higher education services companies is looking for a Head of Recruitment Services to provide leadership for the student recruitment function including all sales and engagement activity from new enquiry through to enrolment.

Reporting to the Commercial Services Director, you will line manage a team of 20 plus Enrolment Managers and Advisors (inside sales representatives) and support staff including CRM, SalesForce Administrator, Admissions Officer Training and the Development Manager.  The main responsibilities include:

• Developing a high-performing sales team focused on enrolment results and programme growth
• Meeting and exceeding enrolment targets for each programme in the partnerships portfolio
• Reviewing and refining KPIs to help guide sales achievements
• Collaborating with department heads in the strategic development of the division
• Collaborating with the Head of Marketing to develop a clear student acquisition strategy
• Leading the roll-out of recruitment services with new partners
• Developing tools, processes, and workflows to maximise efficiency and excellent customer experience
• Creating a reporting suite to support strategic decision making and performance.

To be considered for this role you will need experience of leading an inside sales team who run multi-touch consultative sales campaigns. You will be able to drive performance through the creation of a productive and organised work environment. Knowledge of the higher education industry would be beneficial but is not essential. Excellent IT, interpersonal, communication and analytical skills are also required as is a flexible approach to work. 

You will be rewarded with a competitive salary, performance-related bonus scheme, and strong benefits.

To apply for this position, click on the Apply Now button below or send your CV to enquiries@telferpartners.com quoting the reference TP 388. For an initial, confidential discussion please call us on +44(0)1223632510.

Early applications are preferred.

Referral Scheme - Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to enquiries@telferpartners.com.