Heywood Hill is an independent bookshop in London’s Mayfair. We specialise in customer-focused literary services for readers and collectors worldwide.
Do you enjoy meeting people as well as reading and recommending books? Heywood Hill operates a growing monthly book subscription called A Year in Books. We are looking to expand our team of dynamic and talented subscriptions booksellers.
You might be an experienced bookseller, or you might not. Are you a good team player and problem solver, a hard worker able to juggle many responsibilities? Can you listen to customers and colleagues with empathy and a responsive, positive can-do attitude? Can you recommend books to people across a wide spectrum of opinion, age and sensibility?
Permanent full-time position (committed part-timers welcome to apply)
Start Date: During March 2021
Salary: £19,000 to £22,000 (higher starting salary considered depending on experience)
Duties include but are not limited to: selling books and other products and services, such as subscriptions; advising customers on their choice of books; taking responsibility for a number of recipients of subscriptions, which includes: keeping them informed about their subscription; assessing
their tastes in reading; choosing books for them based on their tastes in reading and making sure these are sent out to them in good time; looking after the givers of the subscriptions and their enquiries; keeping informed about new publications; promoting the bookshop’s initiatives and products to customers; encouraging customers to join the bookshop’s mailing list. The successful candidate would be expected to muck in whenever and wherever needed within the business. They may be required to work in the bookshop as a front of house bookseller on occasion or our warehouse ensuring our subscription services, shop and website sales are executed in a timely and efficient fashion; taking payment and operating a credit card machine and cash till, cashing up if required and generally promoting the sales of books and related products.
Normal working hours are 9.30am to 6pm from Monday to Friday, with 45 minutes off for lunch each day. Our booksellers are occasionally required to work on Saturdays or Sundays, usually in the run up to Christmas, from 9.30am to 6pm for which a day off in lieu will be given in the same week by agreement.
The place of work is a mixture of from home, our warehouse (currently in NW10) and our shop at 10 Curzon Street, W1.
You will report to the Head of Subscriptions.
Heywood Hill is an equal opportunities employer.
Please email your CV to firstname.lastname@example.org and a short cover note, summarising why you think you would be suitable for this role, before midnight on 14 February 2021. Interviews will be held in the second half of February, via Zoom. Our expectation is for the successful candidate to start work at a mutually convenient date in March 2021.