Marketing & Customer Support Coordinator

Our client is a highly prestigious professional membership body for the subject of computer science based in New York - this is a not for profit organisation who publish scientific research across books, journals, magazines and across their digital library, they organise conferences and create resources for their members. We are looking for a Marketing and Customer Support Coordinator to join them, responsible for managing marketing inventory, conference exhibition logistics and customer support based in their Manhattan offices.

Key responsibilities will include:

• Provide sales support for the digital library - working with subscribers, agents, institutional customers and end users
• Manage logistics for sales related conferences and events
• Monitor marketing promotional and information materials
• Proactively update sales related websites
• Coordinate customer newsletter via an email marketing campaign

The successful candidate will have proven experience in a customer focused, marketing driven or sales support role within professional, academic or STM publishing. Strong customer service skills, and the ability to work with stakeholders at all levels is absolutely essential as well as excellent written and verbal communication skills, and superb organisational and project management skills.

This is an amazing opportunity for someone to take their next step within a highly regarded professional membership body.

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

**Inspired Selection operates an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

In May 2019, Inspired Search & Selection pledged to promote The Book Trade Charity. As a charity, BTBS offer financial help to people (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, to help support paid internships and work experience and for other opportunities for development. Please follow this link (http://www.btbs.org/) to check eligibility and further support.