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Product Platform Manager

We have a great new opportunity of "Product Platform Manager" to join a leading global educational publisher! This is a full-time, permanent role that offers a competitive salary and excellent benefits, with flexibility for a hybrid working pattern requiring 2 days per week in the company's Oxford office (if that's problematic, do let us know what works for you).

The Product Platform Manager will be responsible for ensuring the digital platforms offer excellent customer service through the delivery of software development changes and monitoring performance. Sat within a matrix structure, working closely with Product and Technology teams, you will be a subject matter expert for ELT platforms and services, being a first port of call for the business on technical platform and service questions. You'll have the opportunity to:

  • Work collaboratively internally to identify and manage continuous improvement requests.
  • Propose, gather and analyse requirements and assess solutions.
  • Gather and analyse business needs and use data to make recommendations.
  • Define and implement non-functional requirements of the platforms.
  • Contribute to customer lifecycle support by resolving escalations.

The Product Platform Manager will ideally have prior experience of managing a platform or service, managing small projects following an Agile approach and of working in a matrix environment. You'll have excellent communication and be confident managing third party and internal stakeholder relationships. A basic understanding of technology is essential, and experience of working with digital analytics tools to be able to provide relevant insights on products / usage etc, to support data driven decisions would be beneficial. To find out more about this opportunity to join a world renowned publishing organisation, get in touch ASAP!

Closing date for applications: 25th February 2024 - early applications may be prioritised.

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

** Inspired Search & Selection are a publishing recruitment specialist who operate an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

Product Platform Manager

Educational, ELT
Digital Production, Digital, Online, Project Management, Product Management, Management, Production, IT

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