Project Coordinator

A leading academic publisher in central London is looking for two Project Coordinators to join their team. One role is permanent and one is a 12 month maternity cover contract. Each Project Coordinator will handle customer queries and will support colleagues working overseas. Good attention to detail and ability to work to deadlines is essential. 

Key duties:
•           Deal with customer queries and speak to customers over the phone and via email 
•           Follow best practice to ensure excellent customer satisfaction
•           Support customer service colleagues working overseas
•           Provide colleagues with the necessary training and tools and help coordinate their schedules
•           Resolve customer complaints promptly and effectively

Experience / skills required:
•           Relevant customer service or administrative experience
•           Excellent written and verbal communication skills
•           Strong analytical skills and ability to use different systems and software
•           Experience in publishing would be a plus

For further information, please apply online or email a CV and salary expectations to olivia@atwoodtate.co.uk

Contact:             Olivia Constantinides

Tel:                    0203 574 4429

Atwood Tate embraces diversity and seeks to promote the benefits of diversity in all of our business activities and to develop a business culture that reflects that belief.  We welcome applications from all members of society irrespective of age, disability, sex, sexual orientation, colour, race, nationality, ethnic or national origin, religion or belief.