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Publishing Customer Relations Manager

A leading supplier of pre-press services to the STEM and academic publishing industry with global offices is on the look out for a Customer Relations Manager to liaise with their current client list to ensure customer satisfaction at every stage in the process, providing a pathway to discuss any production related issues, as well as researching and approaching new clients across the UK and Europe.

The ideal candidate will come from a STEM or Academic publishing background to ensure an all-round understanding of pre-press services across books and journals. A key part of this role will be keeping the social media up to date, in addition to problem solving and delivering excellent customer service.

Our client is looking for a candidate who is an excellent communicator with an eye for detail. This is a new role to support the Sales Director in a small team environment, so the successful candidate will be expected to work of their own initiative performing ad hoc duties as required. Travel to offices in global locations as well as travel within Europe.

This is an exciting role in a growing company with a global reach. If you'd like to apply or for any more information, do get in touch!

For a full description of the role, please send your CV with a brief paragraph outlining your relevant skills.

Closing Date: Early applications may be prioritised.

**Inspired Selection operates an Equal Opportunities policy. We treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

In May 2019, Inspired Search & Selection pledged to promote The Book Trade Charity. As a charity, BTBS offer financial help to people (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, to help support paid internships and work experience and for other opportunities for development. Please follow this link ( to check eligibility and further support.

Publishing Customer Relations Manager

Inspired Selection, Teddington
Full-time, Home Working, Permanent
Account Manager, Sales Manager, Customer services, Business, Business Development, Communications, Digital Editorial, Digital Production, Digital, Editorial, Sales, Journals, Production, Social Media, Publishing