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Subscriptions Executive/Manager

Are you a motivated and enthusiastic Subscriptions professional looking for more autonomy and the opportunity to develop your role and work on an interesting and diverse publication?

We have a fabulous new opportunity for a subscriptions professional to work for a niche specialist product. The purpose of the Subscriptions Executive/Manager is to grow subscription sales and contribute to the profit of the publication.

The role of the Subscriptions Manager is split into three core areas:

  • Renewals/Account management:
    - Ensuring retention and grow existing subscriber base across subscriptions, pricing data, reports, and job listings.
    - Managing accounts, including understanding customers’ needs, and making sure they are aware of, and getting value from, all that the magazine offers
    - Managing renewal process, including capturing feedback, referrals and testimonials
    - Consolidating group / corporate accounts
    - Providing billing and account support for subscribers
  • Customer acquisition:
    - Delivering new customer growth through proactive contact and targeting, and by responding to incoming enquiries in an informed and timely manner
    - Following up on acquisition campaigns. E.g. Mailings, social media posts, events, newsletters.
    - Acquiring an understanding and overview of industry, to identify prospects/leads that  service would be relevant to
  •  Attending industry events to meet new and existing customers and help showcase the company’s offeringsManaging back office tasks including CRM, subscription system and invoicing
  •  Contributing to continual improvement of tools, systems and processes

The successful person will have the following skills and experience:

  • Proven experience within subscription sales/business development (ideally)
  • Ability to communicate with a global audience and customers at all levels
  • Strong influencer and problem solver
  • Proven experience of planning and organisation
  • Strong commercial acumen with a hunger to succeed
  • Strong sales experience
  • Entrepreneurial
  • Customer service mind-set

We will look at candidates without a subscriptions sales background, but you will need to demonstrate how your experience would transfer to this interesting and very varied role.

For further details please send your CV along with your salary expectations.

Subscriptions Executive/Manager

Redwood, London
Full-time, Permanent
Academic, Professional
Account Manager, Sales, Business Development
Reference: 
SEM090510
Salary description: 
Very attractive base salary with attractive bonus and benefits package

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proven subscriptions sales experience desirable