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Temp Administrator

Are you adept at providing administrative support in a busy operations department? We have an opportunity for a Temporary Administrator to join our client's Accreditations team to provide admin support to the operational delivery of their online examination process.

You will join on a full-time, temporary basis, with the ideal candidate being able to start before the end of January for an initial period of 4 months, with on-going review. The role offers hybrid or remote working with two days induction in the London office required upon starting.

Key responsibilities will include:

  • Support the booking process, providing progress reports and troubleshooting login issues
  • Act as the first point of contact to members and successfully manage the examination's inbox by ensuring responses are provided promptly and to a high standard
  • Record and collate requests, complaints, papers and requests for feedback and appeals
  • Responsible for tracking applications to CRM, creating cases, raising invoices, processing the application form and assessing eligibility and suitability for accreditation within agreed service level agreements.
  • Undertaking essential day to day tasks in order to process and assess the applications such as (but not limited to) reviewing training, complaints and regulatory information, and professional development records.
  • Other administrative duties as required

The successful candidate will ideally possess:

  • Demonstrable experience of providing reliable and accurate administrative support
  • Able to successfully manage multiple workloads with excellent organisation and prioritisation skills
  • A confident user of CRM to record information accurately
  • Proficient use of Microsoft Office applications, including but not limited to Excel and Word
  • Strong communication skills
  • Able to analyse technical information and then communicate that into meaningful recommendations/actions
  • An understanding of and commitment to contributing to a culture of diversity, welcome, inclusion and belonging

This is a temporary role looking for someone with availability to start as close as possible towards the end of January - so please get in touch asap!

Inspired Search and Selection is acting as an Employment Business in relation to this vacancy.

Temp Administrator

Contract, Full-time, Temporary
Administration, Assistant, Customer services, Digital, Online, Project Management, Management, Publishing, Data, B2B

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