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Customer Service / Telesales Assistant

The Stage Media Company is dedicated to providing up-to-date news and services for the UK’s theatre, performing arts and book publishing industry. Its two weekly titles, The Stage and The Bookseller, are established leaders within their respective fields, offering industry news, authoritative reviews and insightful features.

We are seeking someone to work with us at our offices in London Bridge, to call the subscribers of our two publications – The Bookseller and The Stage – as their subscriptions come to an end with a view to gaining their renewal.

You will be comfortable on the phone, making sales and acquiring feedback. You will preferably have some experience in customer service, telesales or some form of telemarketing.

You will use a database to check the accuracy of data and work closely with other members of the team to complete orders.

You will provide weekly progress reports on your activity and success.

We need you for a minimum of 4 hours per week with the scope to flex up to 7 hours per week. These would be completed between Tuesday and Thursday between 9 and 5 at The Stage’s offices. You can fit this in around other commitments, but we would expect you to be able to work a 3-hour block.

Please send a c.v. with a short covering note highlighting what on your c.v. makes you a really good candidate for this type of flexible work.

The Stage Media Company welcomes people from a range of backgrounds, and with different perspectives. We are committed to equal opportunities in employment and encourage applicants from a diverse range of backgrounds and abilities.

Please let us know if you require reasonable adjustments at any point during the application and/or recruitment process.

Deadline for applications is Friday December 22, 2023.

Customer Service / Telesales Assistant

Administration, Communications, Business Development, Customer services
Salary description: 
£13.15 per hour

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