Department: Sales Department
Reporting to: Sales and Operations Manager
Contract: Part-time (3 days per week) and permanent contract
Salary: Circa £22,000 to £23,000 full time equivalent per annum (pro-rata) depending on experience
Yale University Press is looking to recruit a part-time Sales Administrator to join the friendly and dynamic team of their trading subsidiary, Yale Representation Ltd. This role is based in Yale’s London office, working 3 days a week. The successful candidate will be responsible for providing administrative support to a team of 5 UK sales representatives, and customer service to a prestigious portfolio of client publishers.
Purpose of job
To provide sales support to the field sales team and direct customer service to the Yale Representation Ltd client publishers on an administrative level.
Originally founded in New Haven Connecticut in 1908, Yale University Press has a unique position as the only American university press with a full-scale publishing operation in Europe, publishing serious non-fiction and fiction in translation, that contributes to a global understanding of human affairs. Our diverse and prize-winning list includes numerous prestigious museum and gallery partnerships, the Pevsner architectural guides series, and books by globally respected authors including Carmen Bambach, John Carey, Terry Eagleton, Nicholas Kenyon, Yasmin Khan, Geoffrey Parker, Thomas Piketty, Griselda Pollock, David Rieff, Zeynep Tufekci and Can Xue.
Yale University Press London is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We value, promote and seek diversity.
Collating & submitting bibliographic data to wholesalers and retail head offices on behalf of Yale Representation's client publishers, and dealing with queries.
Liaising with client publishers to coordinate the collation and distribution of sales materials to the field sales force.
Providing sales administrative support, including processing orders and dealing with title and promotional queries from book trade customers and client publishers.
Updating and managing the CRM system, including following up on leads and sharing them with the sales team
Managing content on the Yale Representation Ltd website
Producing e-marketing campaigns for book trade customers
Administrative and organisational support for Yale Representation sales conferences and client meetings
Person Specification – Key knowledge & skills
- Sales or customer support experience, ideally in a bookselling or publishing environment
- Excellent verbal and written communication skills
- Excellent time management and an ability to multitask
- Ability to work as part of a team
- Attention to detail
- Working knowledge of Excel
- Working knowledge of WordPress, Mailchimp and CRM systems
- Familiarity with Nielsen BookData
What we can offer
Yale University Press London offers a generous package of benefits, including accommodation deposit and travel loans, a cycle purchase scheme, a lively social scene and a generous pension scheme. As Co-organisers of the annual Bedford Square Arts Festival, our staff enjoy access to the Bedford Square gardens at lunchtimes throughout the summer months.
The role will be based in our offices on Bedford Square in Bloomsbury WC1, with convenient access to the Northern and Central lines, as well as many bus routes.
Please send your CV and supporting covering letter (including availability, notice period details and current salary) to: firstname.lastname@example.org ensuring you include “Sales Administrator” in the email subject line.
Closing date 27th May 2022
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